Puppy Guarantee
We offer a variety of guarantees for your new best friend. When you buy a puppy from Puppies Today our relationship does not end with the delivery of your healthy puppy. While we do our absolute best to raise 100% healthy puppies the fact is that puppies are living creatures just like us and sometimes we can get ill. However, we take preventative measures to minimize common ailments in puppies. A puppy’s health depends on many factors such as diet, exercise, environment, genetics and many other factors, but if something goes wrong we guarantee to try to make it right. We may never be able to guarantee that nothing will happen to a puppy but we will always continue to strive and guarantee that we are doing our best to get you the puppy of your dreams happy and healthy. Our puppies are from professional hobby and licensed breeders and we’ve set strict requirements for our breeders. Our breeders are required to have their puppies’ health checked by a licensed veterinarian, have all puppies with up to date vaccinations and proper deworming. Additionally we ask new puppy owners to take your new puppy to the vet within 3 days after receiving their puppy to ensure your puppy is healthy.
12 Year Lifetime Guarantee
In the unforeseen event where a puppy passes away due to a genetic or hereditary disorder, you are entitled to a 100% credit the first year. Years two to twelve are entitled to a 50% credit towards the purchase price of a new puppy. The cause of death will need to be certified by a licensed pathologist.
15 Day Viral & One Year Medical Bills Guarantee
Our 15 day and one year guarantee offers a reimbursement for vet bills if they are incurred for common puppy ailments such as respiratory illnesses and common puppy parasites when reported within 15 days. This guarantee also covers vet bill costs for up to 1 year on genetic health defects such as hip dysplasia, patella issues, heart, lung, kidney, and other genetic defects. Although major ailments in our puppies are uncommon a reimbursement will be paid with a valid claim.